Refund Policy

This policy covers two kinds of engagements with Aprosoft Technologies: Aprosoft Academy training programs, and custom software/design/ marketing projects. Because these work very differently, they're covered separately below. Where a signed service agreement or enrollment form states different terms for your specific engagement, that document takes precedence over this page.

• Full refund if you cancel at least 7 days before your batch's start date.
• 50% refund if you cancel within 7 days of the start date but before the first session.
• Once a batch has started, fees already paid are non-refundable, except where required by law or at our discretion in genuine cases of hardship.
• If we cancel or postpone a batch, you'll receive a full refund or the option to transfer to a later batch.

Custom web, mobile, AI, design, and marketing projects are billed in milestones as set out in your project agreement. Fees for milestones already delivered and approved are non-refundable. If a project is cancelled before a milestone is delivered, any advance paid toward that milestone is refunded minus work already completed, assessed in good faith and communicated to you before deduction.

Email info@aprosoftech.com with your name, the program or project in question, and the reason for your request. We'll confirm receipt within 2 business days.

Approved refunds are processed within 7-10 business days to the original payment method, subject to your bank or payment provider's own processing times.

We may update this policy over time. The "Last updated" date above reflects the most recent revision; it doesn't change the terms of an agreement you already signed.